Bicycle rental for sightseeing in Kyoto

京都サイクリングツアープロジェクト KCTPKyoto Cycling Tour Project

Home > News > COVID-19 information for our customers

COVID-19 information for our customers

news

At KCTP, ensuring the safety and health of our customers and employees is our highest priority.

In our operations, we have implemented the following measures to reduce the risk of COVID-19 infection and help prevent the spread of the virus:

・Our employees wear masks to prevent droplet infection.
・Reception and guidance is conducted outdoors.
・We disinfect the parts of bicycles that come into contact with the body, helmets, reception stationery, etc. with chlorine and alcohol each time customers use them.
・We refrain from face-to-face customer service; instead side-by-side customer service is conducted while keeping appropriate distances.
・We minimize time required to take information for registration from customers.
・For the time being, we are accepting telephone reservations on the day depending on availability.
・We monitor the health of our employees daily.

We have also introduced the following guidelines for our customers:

・Please wear masks and use hand sanitizer when you visit.
・Please refrain from using bike rental if you are feeling unwell.
・Customers with advance reservations will be given priority. Please make reservations using our booking form on our website at least 2 days in advance.
You can make reservations by sending email on the day before, or by phone call on the day of.

Booking Form https://www.kctp.net/en/reservation
E-mail info@kctp.net
TEL 075-354-3636

・To keep safe distances, please avoid having more than one person in your group at reception.
・Unfortunately, washrooms are not available for use at our offices.

Thank you for your understanding and cooperation.

If you have any questions, please get in touch. We look forward to helping you have a happy and healthy visit!

For general information about COVID-19 in Japan and the latest government advice, see https://www.japan.travel/en/coronavirus

KCTP COVID-19 information

レンタサイクルの御利用は事前のご予約が便利です。
・WEBでご予約→ レンタサイクル予約フォーム
・お電話でのご予約→ TEL:075-354-3636

レンタサイクルに関する、よくあるご質問をご覧いただけます。
よくあるご質問ページ

京都市内9か所のターミナルで御利用頂けます。
サイクルターミナル一覧
レンタサイクル車種一覧

サイクリングスポットのご紹介や、新着情報など
https://www.kctp.net/
京都を知り尽くしたガイドと行く!サイクリングツアーのご案内
https://tour.www.kctp.net/
カンパニーサイト
https://company.kctp.net/

Update date: